Cookie and Privacy policy
This Cookie and Privacy Policy explains how Øresunddirekt uses cookies, processes personal data and protects your privacy when you use our websites and digital services.
Last updated: 10 June 2026
Please read this page to understand how we process your personal data and how we use cookies. By using our websites or subscribing to our newsletter, you consent to the processing of your information as described in this policy.
Øresunddirekt is the data controller responsible for your personal data. We respect your privacy and process your information in accordance with applicable legislation.
We collect information about you in two ways:
- Through cookies
- When you provide information to us
This policy applies to the following websites:
1. Cookies
1.1 What is a cookie?
When you visit our websites, cookies are stored on your device.
Cookies are small text files that enable us to recognise your device and collect information about how you use the website, such as which pages you visit.
Some cookies are necessary for certain website functions to operate correctly. Cookies can also improve your experience by remembering your preferences and helping pages load more quickly when you revisit them.
Cookies do not contain information about your identity, name or address.
1.2 Why we use cookies
We use cookies to improve your experience on our websites. Cookies also help us measure traffic and understand where our visitors come from.
The information we collect about the use of our websites is used for statistical purposes and to gain insights into user behaviour. All information is processed confidentially.
1.3 Managing your cookies
You can control how cookies are used on your device through your browser settings. Please note that blocking all cookies may affect the functionality of many websites.
Read more about managing cookies in your browser:
Manage cookies in Google Chrome
Manage cookies in Microsoft Edge
1.4 Third-party cookies
We use a number of services provided by external partners on our websites. These services may also use cookies.
For example, we use Google Analytics to measure traffic and website usage, including the number of visits, page views and users. This is done through third-party cookies.
Google Analytics collects technical information such as browser type, IP address and the pages you visit. We use IP anonymisation so that your IP address cannot be used to identify you.
If you do not want Google Analytics to record your visit, you can opt out through Google.
Read about third-party cookies used by Google Analytics.
We also use social media platforms such as Facebook, Instagram, LinkedIn and TikTok, where you can share our content. In addition, we use YouTube for videos and Google Maps for maps and address information. These services may also place cookies on your device.
Our websites also contain links to other websites. We are not responsible for the content of these websites or for their cookie and privacy practices.
1.5 More information about cookies and regulations
If you would like to learn more about cookie regulations, guidance is available from the Danish Agency for Digital Government.
Read the cookie guidance from the Danish Agency for Digital Government (in Danish)
2. Personal data
2.1 Collection of personal data
We collect personal data to provide you with a functional and user-friendly service.
We always request your consent when collecting personal data, and any mandatory information is clearly marked.
You are not obliged to provide your information. However, choosing not to do so may limit your access to certain services.
2.2 Use of personal data
We primarily use your personal data to provide the service for which the information was collected.
We may also use the information to gain a better understanding of you and other users. This includes analyses and surveys that help us improve our websites and services.
2.3 Protection of personal data
In accordance with the EU General Data Protection Regulation (GDPR), we store your personal data securely and confidentially.
Your information is stored in systems with restricted access located in controlled environments. We regularly review our security measures to ensure that your information is handled responsibly and in accordance with your rights.
No method of data transmission over the internet can be guaranteed to be 100% secure. This means that, in rare cases, there may be a risk that unauthorised parties gain access to information while it is transmitted to and from our websites or stored electronically. You therefore provide information at your own risk.
We delete or anonymise your personal data when it is no longer necessary for the purpose for which it was collected.
The rapid development of digital services may make changes to our processing of personal data necessary. We therefore reserve the right to update and amend these guidelines.
Any updates will be published on our websites. Where significant changes are made, we will obtain renewed consent where required.
2.4 Your rights
If we process personal data about you, you have a number of rights under the GDPR.
You can read more about your rights on the website of the Danish Data Protection Agency, Datatilsynet.
Read about data protection at datatilsynet.dk
Your rights include:
- The right to know what personal data we process about you
- The right to have incorrect or misleading information corrected or deleted
- The right to object to the processing of your personal data
- The right to withdraw your consent
Please contact us if you wish to exercise any of your rights. Contact details can be found in section 2.5.
2.5 Contact regarding personal data
If you have questions, would like access to the information we hold about you, or wish to withdraw your consent, please contact Øresunddirekt by email
If you wish to lodge a complaint about our processing of your personal data, you may contact the Danish Data Protection Agency.
3. Newsletter subscriptions
3.1 Collection of information
When you subscribe to an Øresunddirekt newsletter, we register your name and email address. We do not collect any additional information as part of the subscription process.
We use Mailchimp to distribute newsletters. When you receive a newsletter from us, Mailchimp automatically records how you interact with it. For example, we can see whether a newsletter is opened and whether links are clicked.
We use information about newsletter usage for statistical purposes and to improve our content, making it more relevant to you.
See how Mailchimp processes your information
3.2 Unsubscribing from newsletters
If you unsubscribe from a newsletter, we will remove your name and email address from our mailing list. At the same time, you withdraw your consent to receive the newsletter.
However, we may still hold your information in other contexts. These are not affected by your newsletter subscription, and we may continue to process such information where we have a valid consent or another lawful basis.
Anonymous data used for statistical purposes will not be deleted, as it cannot be linked back to you.
4. Contacting Øresunddirekt via contact form or email
Øresunddirekt collaborates with public authorities. When you contact us by email or through our contact form, your enquiry may, under Swedish legislation, become an official public document, allmän handling.
Depending on its content, your enquiry may be forwarded to relevant authorities such as the Swedish Public Employment Service, Arbetsförmedlingen, the Swedish Social Insurance Agency, Försäkringskassan, the County Administrative Board, Länsstyrelsen, the Swedish Tax Agency, Skatteverket, Region Skåne or our digital editorial team in Denmark. We therefore recommend that you do not include sensitive or personal information in your enquiry.
When you contact us through the contact form, we use SendGrid to send your message securely by email. SendGrid does not store the content of your enquiry, only technical information (metadata) as proof of delivery.
SendGrid uses the EU Standard Contractual Clauses, SCCs, to ensure that your personal data is processed securely and in accordance with applicable legislation.
Read about allmän handling at Skatteverket (in Swedish)
5. Ownership information
You can contact Øresunddirekt at:
Øresunddirekt
Nørregade 7B, 3rd floor
1165 Copenhagen
Denmark
redaktionen@oresunddirekt.com
CVR no. 17742795 (The Greater Copenhagen Committee)
